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Accessibility lawsuit support

Received an ADA lawsuit, demand letter or accessibility complaint? Our accessibility experts review the claim, test every issue it cites and give you a clear remediation plan. We support businesses facing claims in the USA, UK, Europe and beyond.

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ADA · Equality Act · EAA · WCAG 2.2 · AODA and more

Who's this for?

  • You've received an ADA lawsuit, demand letter or accessibility complaint about your website or online store.
  • Your legal counsel needs an independent technical review of the barriers the claim describes.
  • You need to know what to fix, how to fix it and how long it will take.
  • Your agency or developers need clear, developer-ready remediation requirements.
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Not facing a claim yet?

Get ahead of the risk with an expert accessibility audit. Find and fix barriers across your customer journey before they become a legal claim.

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What's included

  • Claim review: we read the lawsuit, demand letter or complaint and map each allegation to the relevant WCAG success criteria.
  • Claim testing: our experts manually test every page and element the claim cites, plus the key customer journeys around them.
  • Findings report: a clear record of which issues we can confirm, which are already resolved and which we could not reproduce.
  • Remediation requirements: severity-ranked, developer-ready fixes, whether your team, your agency or EnableAll makes them.
  • Fix and retest: we can fix issues with Code-Fix and manual remediation, then retest and document the results.
  • Support for your legal team: plain-language findings your attorney or solicitor can use when responding to the claim.
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How it works

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Claim review

send us the claim. We map each allegation to the WCAG success criteria it relates to.

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Expert testing

our accessibility specialists test the cited pages and elements with assistive technology and automated tools.

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Remediation plan

you get a findings report and prioritized, developer-ready fixes for your team, your agency or ours.

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Fix and retest

once fixes are in place, we retest and document the results so you have a clear record of progress.

Why this matters

ADA website lawsuits are filed in the thousands every year in the USA, and online retailers are among the most common targets. Most US claims are brought under the ADA's Title III public accommodation rules. Claims are also growing in the UK and Europe as the Equality Act and the European Accessibility Act raise expectations for digital access.

Repeat claims are common when the underlying barriers stay in place. A fast, independent technical review helps you and your counsel understand the claim. A documented fix plan shows you are taking action.

Please note: EnableAll is not a law firm and does not provide legal advice. We provide technical accessibility support alongside your legal counsel. For legal advice, speak to a qualified attorney or solicitor.

Illustration of a WCAG folder containing ADA, ACA and EAA documents, beside a globe, scales of justice and a gavel.

FAQ

In just a few clicks.

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